Questions answered

Understand CyberSaathi before requesting a demonstration.

Clear explanations of products, deployment choices, data boundaries and what to expect from a scoped product review.

Frequently asked questions

Products, security and workflow fit.

These answers describe intended product positioning. A signed proposal and verified release details determine the capabilities of an individual deployment.

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What is CyberSaathi?

CyberSaathi is a product platform for authorized cyber investigation, telecom-record analysis, case context and field coordination. The exact capability scope depends on the approved release, integrations and deployment.

What are the four CyberSaathi products?

CyberSaathi Mobile, Desktop, Cloud and On-Premise are the four product lines. Mobile/Desktop describe user experiences; Cloud/On-Premise describe delivery and hosting arrangements.

Are Admin App and Field Officer App different?

Yes. The Admin App focuses on case/task coordination and review. The Field Officer App focuses on receiving permitted assignments, field context and task updates. Screens and entitlements depend on the build and assigned role.

Can CyberSaathi work in our own infrastructure?

The On-Premise product is intended for customer-controlled infrastructure. Requirements for servers, licensing, connectivity, support and maintenance are agreed for each deployment.

Does CyberSaathi access telecom or location data automatically?

CyberSaathi does not give a customer independent legal authority to obtain telecommunications or location records. Any source data, integrations or operator workflows must be authorized, technically supported and configured. Derived location context may be approximate.

Does the platform guarantee live or exact device location?

No. Tower, cell, sector and other derived signals should be interpreted using source, time, and uncertainty context. A live or exact-location claim requires separate, verified technical and legal support.

Can we see real app screens before purchasing?

Ask for a controlled demonstration of the build and modules relevant to your organization. Public website screenshot spaces will be filled with approved anonymized screenshots; they are not a claim that every proposed workflow is currently production-ready.

What can I send through the Demo Request form?

Use business contact details, organization name and a high-level workflow description. Do not send case records, CDR/IPDR files, subscriber data, passwords, identifiers or confidential investigation material.

How are enquiries acknowledged?

When the configured website mail service is operating, requests are saved and notifications are sent to the configured sales inbox. A customer acknowledgement is also attempted. Submission success does not guarantee an appointment or instant email delivery.

Can CyberSaathi provide a security certificate or specific compliance claim?

A certification should be relied on only if an independent, current certificate is provided. Security controls, data-processing terms, backups and operational responsibility must be confirmed for the selected build and hosting model.

Have another question?

Talk with the CyberSaathi team.

Share a high-level organizational requirement without uploading sensitive investigation information.

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