CyberSaathi

Security begins with separation, control and traceability.

CyberSaathi’s public product layer should be cleanly separated from operational applications, APIs, data, credentials and non-production environments.

SEP

Environment Separation

Keep the public website, production APIs, staging systems, development services and operational data isolated from one another.

IAM

Controlled Access

Use application authentication, licensing and access controls appropriate to the deployed CyberSaathi environment.

AUD

Traceability

Preserve relevant audit records and operational history so system actions can be reviewed where the product supports it.

CFG

Configuration Isolation

Maintain separate production and non-production credentials, databases, Firebase configuration and API secrets.

MIN

Data Minimization

Use only the data required for the authorized purpose and avoid placing sensitive case information in public website forms.

UPD

Secure Maintenance

Treat dependency updates, backups, logs, deployment review and credential rotation as ongoing operational responsibilities.

How customer information is protected

Separate the website enquiry from operational investigation data.

These website-specific arrangements are distinct from security controls that must be confirmed for each operational product deployment.

01 · Visitor layer

Business information only

The Demo Form requests organizational contact details and a high-level product requirement. Do not submit sensitive investigative material or credentials.

02 · Website intake

Validated request processing

The supplied PHP workflow is designed to validate requests, rate-limit submission attempts and keep enquiry files outside the public document root when configured correctly.

03 · Enquiry notifications

Configured email routing

Demo submissions are intended to notify the authorized sales mailbox and send the requester an acknowledgement. Successful live delivery depends on the cPanel SMTP configuration.

04 · Product environment

Deployment-specific controls

Authentication, roles, encryption, retention, audit records and backup/recovery responsibilities must be verified for the customer’s actual build and hosting arrangement.

No certification is implied. Ask for evidence of any specific compliance, penetration-test or security-certification claim during procurement. Review deployment responsibilities →
Security statements on this website are architecture principles and product-direction commitments—not claims of a certification unless that certification is independently achieved and can be evidenced.
Recommended public architecture

Separate public marketing, operational systems and test environments.

The diagram below describes recommended trust boundaries; it is not a deployment topology or a claim about your current customer configuration.

PUBLIC

Public website

Public product pages and business enquiry form, isolated from operational case data.

API

Protected application

Application services and investigative data belong in separately authorized environments.

STAGING

Separate testing

Testing and staging should use different credentials, accounts and synthetic data.

DOCS

Restricted documentation

Documentation access should follow the customer and operator authorization model.